Shipping policy

Shipping Policy
This Shipping Policy describes how LIPS BOOST (“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read carefully before placing an order.

Processing Times
All orders are processed within 1–2 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

Shipping Times
Domestic Shipping (within Canada): Estimated delivery time is 7–10 business days.
International Shipping: Estimated delivery time is 12–15 business days. Delivery may vary depending on customs clearance and the destination country.
Please note: delivery times are estimates and not guaranteed.

Shipping Costs
Standard shipping is free

Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 1–3 business days to appear. You can track your package using the link provided.

Shipping Restrictions
Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).

Damaged or Delayed Shipments
Please inspect your order as soon as you receive it and contact us at contact@lipsboost.ca immediately if the item is defective, damaged, or if you received the wrong item, so that we can assess the issue and resolve it.

Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:

📧 contact@lipsboost.ca